FREQUENTELY ASKED QUESTIONS

What is RSS?
RSS (Really Simple Syndication) is a family of Web Feed Formats used to publish frequently updated content such as blog entries, news headlines or podcasts. An RSS Document, which is called a Feed, Web Feed, or Channel, contains either a summary of content from an associated web site or the full text. RSS makes it possible for people to keep up with their favorite web sites in an automated manner that's easier than checking them manually.

RSS Content can be read using software called an RSS Reader, Feed Reader or an Aggregator. The user subscribes to a feed by entering the feed's link into the reader or by clicking an RSS Icon in a browser that initiates the subscription process. The reader checks the user's subscribed feeds regularly for new content, downloading any updates that it finds.

What is an EPK?
EPK (Ellectronic PressKit) is an virtual collection of information, promotional images/photos, and other materials for Festival/Press use only.

What is a Dashboard Widget?
Dashboard is an application for Apple's Mac OS X v10.4 Tiger and Mac OS X v10.5 Leopard operating systems, used for hosting mini-applications known as Widgets. It is a semi-transparent layer that is invisible to the user unless activated by clicking an icon on the Dock or pressing a hotkey, which can be set to the user's preference.

When Dashboard is activated, the user's desktop is dimmed and Widgets appear in the foreground. Like application windows, they can be moved around, rearranged, deleted, and recreated (so that more than one of the same Widget is open at the same time, possibly with different settings). New widgets can be opened, via an icon bar on the bottom of the layer, by dragging a widget icon out into the layer. After loading, the widget is ready for use.

What is the ShowRoom?
The ShowRoom section of this WebSite is where you can view the On-Line Screener Version of the ShortFilm for Festival/Press purposes only.

Can I see an On-Line Screener Version of the ShortFilm?
Yes, you can see it in the ShowRoom section of this WebSite, to access this section you must have an username and password. If you work in a Festival/Press Media and you don't have one, feel free to ask for it here, telling us what is your name, e-mail and phone number.

Note: The user and password that we will send you, are case sensitive, so be shure that you type they correctly.

Why the movie doesn't load?
Movies are .mov encoded with QuickTime®, most of times when the movie doesn't load is because you don't have QuickTime installed. You can download QuickTime® here.

Why there is a "?" symbol appearing instead of the movie?
If a "?" symbol appears instead of the movie it means that the download has been broken, most of times is because the downloads you're downloading at the same time. Sadly we can't do nothing about it if you don't shut them all before previewing the movie.

How do I get you to stop emailing me your newsletter?
All you have to do is to click on the link at the bottom of one of the newsletters you receive from us.

Do you share my personal information?
Your personal information isn’t supplied to third parties except when it is required by law (for example to the Police when dealing with fraudulent orders). We do not allow third parties access to our customer list and certainly would never consider selling your details to anyone else.


For any questions, suggestions, or concerns please email:

info@snipthemovie.com

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